Based in France, Spie Batignolles is a global player in the construction and public works sectors. With five areas of expertise covering all business lines, the group is driven by the desire to create and share sustainable value. Its innovative commercial brands, accompanied by its commitment, are the tangible expression of its strong culture of partnership. The group also supports the safety, health, quality of work life, and personal development of its employees. Spie Batignolles employs 6500 people and generates a turnover of € 1,8 bn.
Why SkyLIGHT PVX ?
Thomas Germain, CIO: “We have been using SkyLIGHT PVX (formerly PerformanceVision) for several years. I became Chief Information officer of Spie Batignolles in 2012. This single IT organization consolidates all IT resources across the group’s subsidiaries. Upgrading the SkyLIGHT PVX solution was one of my first decisions in order to support the performance of our IT system. The goal of this project was to keep track of user experience at every level of the group. At the time, we encountered response time problems and infrastructure stress from several competing uses. This goal was fully achieved.”
The SkyLIGHT PVX network and application performance management (NPM/APM) solution provides a “wide angle” visibility of all the applications used on our networks.
Which solutions have you considered?
Thomas Germain: “Of course, we shopped the market in order to identify solutions that met our needs. We chose SkyLIGHT PVX as we considered its price/performance/richness of information ratio to be more advantageous.”
How do you use it?
Thomas Germain: “SkyLIGHT PVX tracks (anonymously and globally) all of the flows that reach our data center, i.e., the traffic for about 3500 users. The solution provides a “wide angle” visibility of all of the applications that are used.
SkyLIGHT PVX is used daily by the entire IT team, from IT management, with the dashboards, to the administrators who can determine whether there’s a degradation of response time or latency, and, if so, when, for which users and applications, and where it originates.
Beyond diagnostic operations, SkyLIGHT PVX has supported the migrations and changes in architecture that Spie Batignolles implemented in its data center (including the replacement of the storage infrastructure and the switch from an internal messaging system to Office 365 in order to relieve the data center). SkyLIGHT PVX has enabled us to prepare these migrations, to monitor their development and their impact on infrastructure usage and user performance before, during, and after the migration. It has also allowed us to gather objective data regarding the benefits of these migrations on delivering applications to users.”
After having used the solution for several years, what is your assessment?
Thomas Germain: “We have transitioned from reactive performance management to proactive management. Our next goal is to allow the infrastructure and application teams to work together more efficiently.”
We have transitioned from reactive performance management to proactive management.
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